People-centred healthcare: how might progress be monitored?

Article Sidebar

Requires Subscription or Fee PDF (USD 25)
Published: Sep 11, 2012
DOI: https://doi.org/10.5750/ijpcm.v2i3.273
Keywords:
Consultation decision-making health literacy indicators measurement methods people-centered public health person-centered medicine policy service models

Main Article Content

Vivian Lin
Professor, School of Public Health, La Trobe University, Melbourne, Australia
Sally Fawkes
Senior Lecturer in Health Promotion and Leadership, School of Public Health, La Trobe University, Melbourne, Australia

Abstract

Following the adoption of a regional policy framework on people-centred healthcare (PCHC), WHO (Western Pacific Regional Office) initiated a project to examine what indicators might be used to monitor progress of national health systems towards people-centred healthcare.  Following a desk review of existing indicator sets, further consultation was undertaken to consider how an indicator set might be determined and what strategies might be used to test their value at the national level. The PCHC National Indicators Project found that conceptual difficulties in using indicator sets developed by a provider-oriented health system and for other purposes. There were also expected gaps in obtaining useful indicators from the perspectives of patients, families and communities. Nevertheless, respondents in the consultation indicated that a participatory process at the national level, with collaboration across countries, may be helpful in refining and testing indicators as well as providing the feedback necessary to drive health system change.

Article Details

Issue
Vol. 2 No. 3 (2012): September
Section
Measuring progress towards people-centered care

References

Laine, C. & Davidoff, F. (1996). Patient-centred medicine. A professional evolution. Journal of the American Medical Association 275 (2) 152-156.

Balint, E. (1969). The possibilities of patient-centered medicine. Journal of the Royal College of General Practitioners 17 (82) 269-276.

World Health Organization. (2007a). Regional Committee Resolution. People at the Centre of Care Initiative, WPR/RC58.R4, 14 September 2007. Manila: WHO WPRO.

World Health Organization. (2007b). International Symposium on People-Centred Health Care. Reorienting Health Systems in the 21st Century. Meeting report. The Tokyo International Forum, Tokyo, Japan, November 25 2007. Manila: WHO WPRO.

Agency for Healthcare Research and Quality (AHRQ). (2004). National Quality Measures Clearinghouse. Measure summary. Accessed 10/4/2010 at http://www.qualitymeasures.ahrq.gov/content.aspx?id=26656.

Grone, O. (Ed). (2006). Implementing health promotion in hospitals: Manual and self-assessment forms. Accessed 10/4/2010 at http://www.who-cc.dk/library/Manual%20Standard%20Assessment.pdf.

Canadian Institute for Health Information, Statistics Canada (2000). Canadian Health Information Roadmap Initiative Indicators Framework. Ottawa: Canadian Institute for Health Information.

Arah, O.A., Westert, G.P., Hurst, J. & Klazinga, N.S. (2006). A conceptual framework for the OECD Health Care Quality Indicators Project. International Journal of Quality in Health Care 18 Supplement 1 5-13.

NB Authors to provide details

Spangenberg, J.H. (2005). Economic sustainability of the economy: concepts and indicators. International Journal of Sustainable Development 8 (1/2) 47-64.

Nutbeam, N. (1996). Health outcomes and health promotion: defining success in health promotion. Health Promotion Journal of Australia 6, 58–60.